At Copper Bracelets Australia, we are committed to delivering high-quality copper jewellery at the most competitive prices, along with reliable and transparent shipping and return policies.
Shipping Information
In our endeavor to provide you with the finest copper bracelets, magnetic bracelets, copper rings, and jewellery sets at competitive prices, we source our products from carefully selected manufacturers and skilled artisans across India.
We always strive to dispatch your prized purchase at the earliest. However, due to international shipping processes and to keep costs affordable for our customers, please allow:
2–5 working days delivery to most Australian addresses.
All orders are dispatched via Australia Post.
Shipping Costs
- Free Shipping on all orders over $99 AUD (excluding shipping).
- Standard shipping rates apply to orders under $99.
- Tracking details will be provided once your order is dispatched.
Delivery times may vary slightly depending on your location and peak postal periods.
Returns & Refunds
We want you to shop with confidence.
As a business operating in Australia, we are covered by mandatory warranties under Australian Consumer Law.
If Your Item is Faulty or Not as Advertised
If your product is:
- Defective
- Damaged
- Not as described
You are entitled to:
- A full refund, or
- An exchange at no extra cost
In such cases:
- We will request your bank details for processing the refund.
- Return shipping costs will also be reimbursed to your nominated bank account.
Change of Mind Returns
We understand that sometimes you may change your mind.
We accept change-of-mind returns provided that:
- The product is unused
- It is in original, saleable condition
- All packaging is intact
Please note:
If the returned product is damaged, used, or not in original condition, no refund or exchange will be issued, and the item will be returned to you at your expense.
How to Request a Return
To initiate a return, please contact our customer support team with:
- Your order number
- Reason for return
- Photos (if item is faulty or damaged)
We will guide you through the next steps.